PRIVACY POLICY

Who We Are
Our website address is: https://thatgirlclub.com.au.

What Personal Data We Collect and Why

1. Information We Collect and Store

We collect and store the following types of personal data to provide our services:

• Personal Information: Name, billing address, shipping address, email address, phone number, and payment details. This information is used to process subscription payments, fulfill orders, and manage your account.
• Order Information: We store details about your orders (e.g., products purchased, shipping details, and payment status) for tax and accounting purposes.
• Account Information: If you create an account, we collect optional information such as your username and password.

Retention:
We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law. For example, we store order information for 7 years to comply with tax and accounting requirements.

---

2. Information Collected During Checkout

While you visit our site, we track:

• Products Viewed: To display recently viewed items.
• Location, IP Address, and Browser Type: To estimate taxes and shipping.
• Shipping Address: To calculate shipping costs and process orders.

Cookies:
We use cookies to:

• Track cart contents.
• Save your preferences and login details (where applicable).

Purchase Information:
When you make a purchase, we collect:

• Name, billing/shipping address, email, phone number, and payment details.

Purpose of Use:
We use your information to:

• Process and ship your order.
• Handle refunds, returns, and customer service inquiries.
• Prevent fraudulent transactions.
• Comply with legal obligations, including tax calculations.
• Improve our website and customer experience.
• Send marketing messages (if you opt in).

Retention:
We retain purchase-related information as long as necessary for legal, accounting, or operational purposes.

---

3. Who on Our Team Has Access

Authorized personnel such as Administrators and Shop Managers may access:

• Order Information: What was purchased, when, and where it was shipped.
• Customer Information: Name, email, and billing/shipping details.

This access is used strictly for order fulfillment, refunds, and customer support.

---

4. Who We Share Your Data With

We share your information with trusted third parties to provide services, including:

• Payment Gateways: For processing payments securely.
• Shipping Providers: For fulfilling orders.
• Spam Detection Services: To manage website security.

Payments:
We accept payments through PayPal. Your payment data (e.g., purchase total, billing information) is securely transmitted to PayPal as required for payment processing. Refer to the PayPal Privacy Policy for details.

---

5. Comments

When visitors leave comments, we collect:

• The data shown in the comments form.
• IP address and browser user agent for spam detection.

An anonymized hash of your email address may be shared with the Gravatar service. Read the Gravatar Privacy Policy.

---

6. Media

If you upload images, avoid including embedded location data (EXIF GPS). Visitors can download and extract this data.

---

7. Cookies

• Comments: Cookies may save your name, email, and website for one year for convenience.
• Login Details: Login cookies last two days unless “Remember Me” is selected, which extends them to two weeks.
• Editing/Publishing Articles: Additional cookies are stored temporarily for one day.

---

8. Embedded Content from Other Websites

Embedded content (e.g., videos) may collect your data as if you visited the external website. Such websites may use cookies, third-party tracking, and monitor your interactions.

---

9. Data Retention

• Comments: Retained indefinitely for follow-up purposes.
• User Accounts: Stored for as long as your account is active.

---

10. Your Rights

You have the right to:

• Access your personal data in a portable format.
• Request correction or deletion of your data.
• Opt-out of marketing communications.
• Lodge a complaint with your local data protection authority.

To exercise these rights, contact us at support@thatgirlclub.com.au.

---

11. Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services.

---

Legal Bases for Processing

We process your data based on:

• Contractual Necessity: To fulfill purchases and provide services.
• Legitimate Interests: To improve our services and prevent fraud.
• Legal Compliance: To meet tax, accounting, and regulatory obligations.
• Consent: For marketing messages and optional data sharing.

---

Contact Information

For privacy-related questions, reach us at:
Email: info@thatgirlclub.com.au

---

Changes to This Policy

We may update this policy periodically. Significant changes will be communicated via email or website notices.

Effective Date: 21st December 2024